The Sims Music Advantage
Every instrument we sell is inspected, adjusted, and setup by musicians — for musicians. Because at Sims Music, our standard is your standard.
From beginner guitars to pro-level rigs, we ensure every instrument plays and feels its best before it reaches your hands. That’s our promise — that’s the Sims Music Advantage.
Setup That Goes Beyond the Spec Sheet
When buying a new guitar, you want to know it’s in perfect playing condition — adjusted to your style and ready to perform. At Sims Music, every instrument receives a complete inspection and professional setup before it reaches the sales floor. Our team is made up of musicians first and foremost, so we know what makes a guitar feel and sound right. Our Master Techs and Service Techs go far beyond the basics — every setup is done with care, precision, and passion.
Custom Setups for Every Style
Every player is different — and so is every instrument. Buying a guitar for slide playing? We’ll raise the action just right so you can channel your inner Derek Trucks. Picking up that dream Floyd Rose guitar to shred some 80’s rock? We’ll balance and tune that floating tremolo so it’s ready to dive without losing pitch. From intonation and truss rod adjustments to fine-tuning the electronics, we make sure every instrument — even a humble ukulele — is checked, tested, and ready to play beautifully.
Our Inspection Process
Each instrument begins its journey in our Service Center kiosk. Our Inventory Specialist checks it in and performs an initial inspection for shipping or handling damage. Once approved, our technicians begin a detailed setup process that includes truss rod adjustments, bridge and saddle work, string height optimization, and full electronic testing. Setup isn’t just turning a few screws — it’s a delicate balance of variables that affect playability, intonation, and overall feel.
From Setup to Showcase
After passing its final inspection, each guitar is cleaned, photographed by our media team, and documented with 8–10 detailed photos to showcase every angle online. The instrument is then tagged and placed on a Gator-branded gravity-lock hanger so a salesperson can safely assist with demos. Every step of this process is built to ensure that you receive the best instrument, in the best condition, from the best people. That’s the Sims Music Advantage — quality, care, and musicianship in every note.
Sims Music • Proudly serving musicians since 1979 • Expert Guitar Setup & Inspection in Columbia, South Carolina
